Privacy Policy

Effective Date: April 11, 2024

Welcome to Gizriver. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website, www.gizriver.com (the “Site”).

By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect both personal information that you provide directly and data we automatically gather through your interaction with the site.

A. Information You Provide:

  • Contact Details: Name, email address, phone number, billing and shipping address

  • Order Details: Payment information (processed securely via third-party gateways), product preferences, delivery instructions

  • Account Information: Username, encrypted password, and order history

  • Communication: Emails, inquiries, reviews, or feedback you provide

B. Automatically Collected Data:

  • Device Information: IP address, browser type, operating system, screen resolution, and device ID

  • Usage Data: Pages visited, time spent, referring URLs, interaction behavior (via cookies, analytics tools, and server logs)

2. How We Use Your Information

We use your information to:

  • Fulfill and manage your orders

  • Respond to customer service inquiries

  • Send order updates, service messages, and promotional content (if opted-in)

  • Analyze site usage and improve website functionality

  • Prevent fraud and secure your account

  • Comply with legal requirements

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with trusted partners:

A. Service Providers:

Shipping carriers, payment processors, hosting services, and marketing platforms who assist us in operating the business

B. Legal Requirements:

When required to comply with laws, legal proceedings, or requests from government authorities

C. Business Transfers:

If we merge, sell, or transfer parts of our business, your information may be part of the transferred assets

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar tools to enhance your experience and deliver personalized content.

Types of Cookies:

  • Essential: Necessary for core site functionality

  • Performance: Track site usage for improvement

  • Marketing: Deliver personalized ads and promotions

You may manage or disable cookies through your browser settings. However, some features may be affected.

5. Email Marketing & Communication

If you opt in, you’ll receive promotional emails about new products, offers, and updates. You can unsubscribe anytime via the link in the email or by contacting support@gizriver.com.

Transactional emails (order confirmation, shipping updates, etc.) are necessary for service and cannot be unsubscribed unless your account is deleted.

6. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data:

  • Access – View the information we have about you

  • Correction – Update inaccurate or incomplete data

  • Deletion – Request removal of your data (unless required to retain for legal reasons)

  • Objection – Opt out of certain data uses, including marketing

  • Data Portability – Request your data in a portable format

To exercise any of these rights, email us at privacy@gizriver.com. We will respond within 30 days.

7. Data Security

We implement industry-standard security measures to protect your information, including:

  • SSL encryption

  • Firewall protection

  • Secure payment gateways

  • Access controls and regular monitoring

Despite these efforts, no online transmission is 100% secure. Please protect your login credentials and use strong passwords.

8. Data Retention

We keep your information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

9. Third-Party Links

Our Site may contain links to third-party websites or platforms (e.g., social media or payment providers). We are not responsible for their privacy practices. Please review their privacy policies separately.

10. Children’s Privacy

Gizriver does not knowingly collect information from children under 13. If we become aware that a child has provided personal data, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we’ll update the “Effective Date” at the top. We encourage you to review it regularly.